web-goddess

Friday, May 18, 2007

Stupid Customer
Sometimes it's very difficult to keep a note of frustration out of your voice when dealing with an exceptionally stupid customer. Say, for instance, a woman who demands a child's dress pattern she saw in a book "last week," yet can't remember which book it was (or even what colour the cover was). People, if you see something in a shop that you want to buy later, especially in a shop with lots and lots of products, WRITE IT DOWN. Because sometimes things sell out, or get moved around, or even get shoplifted, and god knows I'M NOT A MINDREADER. Expecting me to be one only marks you out as a big idiot. (And lastly, no, your status as a prominent Sydney radio personality doesn't mean I remember your every move.)

 
Comments
 
Ooooh... initials?
» M-H [www] » 2007-05-18 15:11:23
 
E-mailed you with all the sordid details, M-H. :)
» Kris [www] » 2007-05-18 15:23:28
 
Now that you've seen my store, you know I understand you completely. I can't tell you how many times I hear, "I was in about 2 weeks ago and saw a black frame. I think it was over here." (Well, that's great. We only have about 45 black frames on that side of the store!) Was it metal or plastic? "Um, I don't remember." Then let's just start over. "But I really liked that one." (Then you should have let us write it down for you when you were in here the first time like we offer EVERY time to AVOID SITUATIONS LIKE THIS!)

Did I mention I'm enjoying my day off? :)
» Jenny » 2007-05-19 02:31:33
 
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