We are not a home to Mr. Cock-Up.
Actually, yes we are. While checking the final proof of a mailout that’s being sent to thousands of customers, I managed to spot that the word “off” had been mispelled. I smugly congratulated myself for saving us heaps of embarrassment. However, I failed to note that both our 800 number and the website address were incorrect as well. The whole run’s been printed and it’s too late to change. Like I said, it’s a cock-up.

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