Poodoo. My iPod just froze while updating. Attempts to reboot and restore proved unsuccessful. Kinda sucks, but I guess I had such good luck with my first one (three years old and still running!) that I figure I was due for some bad karma. On the plus side, I’m pretty impressed with Apple Australia’s online service request system. I was able to print out an Australia Post label and apparently when I take in the iPod, they even furnish me with all the packing materials free of charge. I just hope there isn’t a rush of post-Christmas service jobs that’ll slow my turnaround time…