DUDE! Now that’s how you get your heart rate pumping. I just had a serious row with an irate customer and it feels great. No, stupid lady, I will not give you a refund because the wool doesn’t knit up the way you thought it would. No, it was not defective. No, our policy is perfectly legal. You can have a credit note, or you can suck it. Woo! I feel like going to kickboxing.